Privacy Policy

Your privacy matters, learn how we collect, protect, and manage your data.

South Shore Energy Solutions (“South Shore,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information.

1. Who We Are

South Shore Energy Solutions is an independent energy risk management and consulting company. With over two decades of experience, we help businesses reduce energy costs through strategic consulting and market expertise.

2. What Data We Collect

We collect personal data when you:

  • Fill out a contact form  
  • Schedule a consultation via Calendly  
  • Interact with our website (through cookies and analytics tools)

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The personal data we may collect includes:

  • Contact Information: such as your name, email address, phone number
  • Account Details: such as username and password (if applicable)
  • Usage Data: such as IP address, browser type, pages visited, and time spent on the site
  • Communications: including customer support messages and feedback
  • Media Uploads: if you provide images or files (e.g., through forms or uploads)

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and improve our services
  • To respond to inquiries and support requests
  • To schedule and manage consultations  
  • To protect the security and integrity of our services
  • To send relevant updates or promotional content (you can opt-out anytime)
  • To monitor and improve website usage and troubleshoot technical issues
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Consent: When you voluntarily provide your data via forms or accept cookies  
  • Contractual necessity: To respond to your inquiries or provide services  
  • Legal obligations: Where we are legally required to retain or share data  
  • Legitimate interests: To improve website performance and maintain security

5. Cookies and Analytics

We use cookies and similar tracking technologies to:

  • Understand how users interact with our website  
  • Measure site performance and usage  
  • Enhance your browsing experience

You can control cookie preferences through our cookie banner or via your browser settings.

6. Sharing Your Data

We may share your data with trusted third parties only when necessary, including:

  • Service providers (e.g., website hosting, Calendly, analytics tools)  
  • Legal authorities, if required by law or to protect our rights  
  • Analytics providers, such as Google Analytics, to understand website traffic

These providers are required to protect your data and only use it for specified purposes.

7. International Data Transfers

Some of our service providers (e.g., Calendly, Google Analytics) may process your data outside the European Economic Area (EEA), including the United States.In such cases, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission  
  • Binding Corporate Rules (BCRs)  
  • Privacy Shield (for historical transfers)

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law.If you would like us to delete your data, you can contact us (see Section 13).

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you  
  • Correction: Request correction of inaccurate or incomplete data  
  • Erasure: Request deletion of your data (“right to be forgotten”)  
  • Restriction: Request restriction of how we use your data  
  • Objection: Object to certain types of processing  
  • Data Portability: Request a machine-readable copy of your data

To exercise any of these rights, please contact us at: Info@SouthShoreEnergy.comWe may ask you to verify your identity before fulfilling your request.

10. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by South Shore Energy Solutions. Please note that we are not responsible for the privacy practices or the content of these external sites. Once you leave our website by clicking a third-party link, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal data.

11. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system is completely secure, we continuously review and improve our security practices.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact: Info@SouthShoreEnergy.com